<ol style="margin-left: 30px;">
<li style="text-align: justify;"><strong>What should I do if I lose my username and password to log into the system?</strong>
<p>You must contact&nbsp;Carelink immediately so we can update the system with a new username and/or password. Your old username and password, if it will be used by unauthorized personnel, will be deactivated.</p>
</li>
<li style="text-align: justify;"><strong>Can admin manage report files from my Staff?</strong>
<p>No. Only your staff have the capability to manage report files, though the admin can view and download the report files submitted by the the staff member.</p>
</li>
<li style="text-align: justify;"><strong>If a staff member doesn&rsquo;t have access to the internet or a computer during their shift, how will they clock in or clock out?</strong>
<p>In a situation like this, your staff member can call your main office, where an admin user is on duty. The admin user can clock in or clock out in behalf of the staff.</p>
</li>
<li style="text-align: justify;"><strong>On the reports page, can admin users delete report files submitted by the staff?</strong>
<p>No. Only the staff member who uploaded the specific file will be able to edit or delete the report from the system. Admin only has the ability to download and view the file after the staff submitted it.</p>
</li>
<li><strong>Up to how many specialties are allowed to be added per staff member?</strong>
<p style="text-align: justify;">The system allows up to a maximum of three specialties and separate every specialty with a comma. If your staff member has multiple specializations in excess of the three allowed in the system, please contact&nbsp;Carelink for technical support. Example : Caregiver, Speech Therapist, Manager.</p>
</li>
</ol>